Office Administrator

The Company:

At Valens, we believe in creating products for those who need them. We do things the right way without ever cutting corners. Whether it’s medical or recreational, local or international, we’re pursuing meaningful extraction, formulation, product development and testing to bring purposeful cannabis to the people.

We each have our unique story, but we have a common goal of creating exceptional products with the end user in mind. We celebrate team wins, big and small, by recognizing the role that everyone has played in it. It is about growing together, learning together and making a positive difference.

AT VALENS, IT’S PERSONAL.

The Location:

• Don’t miss this opportunity to help build and shape the growing cannabis industry inside the heart of the beautiful Okanagan!
• Immerse yourself in an environment where championing the individual is not just a motto, it is a daily practice and how we succeed as a team.

The Opportunity:

The Office Administrator is the first point of interaction for employees, visitors, and clients via phone, email and in person at the Kelowna office, and key contact for all employees internally. This role answers and directs internal and external general inquiries, facilitates visitors to the building, coordinates office supply orders and inventory, and performs administrative tasks to support multiple departments as requested.

As an Office Administrator you will:

• Maintain a high level of customer service for both internal and external customers; addressing general inquiries, greeting and assisting all visitors/clients via phone, email or in person, collaborating with security to ensure standard operating procedures are adhered to
• Promptly address incoming telephone calls and general email/in person inquiries, taking messages and/or directing to the appropriate individuals.
• Inventory Management for all office supplies and resources (stationary, office furniture, equipment, consumables)
• Handle incoming and outgoing mail: sort and distribute incoming mail; prepare outgoing mail for pick-up or courier, including the waybill management
• Supporting a portion of new employee onboarding, in collaboration with key internal stakeholders
• Providing a variety of administrative support to multiple departments, as needed. Includes, but not limited to compiling expense reports, accounts payable duties, meeting coordination & set up, booking travel arrangements, etc.
• Contribute to a positive team atmosphere, assisting with various tasks as required
• Liaise with building management/vendors
• Support other Administrative Assistants across various locations (YYC, YEG, YLW) when required
• Assist with office/staff events/functions
• Contribute to a positive team atmosphere, assisting with various tasks as required

As an Office Administrator you bring:

• High school diploma or an equivalent
• 1-2 years of experience in an administrative, customer service, office assistant role or in a related capacity
• 1-2 years of customer service experience
• Excellent communication and multitasking skills, a positive and proactive attitude and a strong work ethic.
• Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
• A demonstrated ability to exercise good judgment
• Excellent interpersonal, verbal and written communication skills, with a strong attention to detail
• Ability to successfully complete a Criminal Record Check
• All successful candidates are required to pass background checks

As a valued member of the Valens team, you will enjoy:

• Competitive total compensation and incentives
• A top-notch extended benefits package including medical, vision and dental
• An entrepreneurial and innovative environment that fosters growth and continuous learning

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.  
 

Our Commitment to Diversity & Inclusion: 

The Valens Company is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, Valens encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

Please note that The Valens Company does not utilize social media to hire employees, nor does it ever charge fees to candidates at any stage of the recruitment or hiring process. When replying to emails, please ensure the sender name and email address match exactly and the address ends in @thevalenscompany.com. If you are concerned about the authenticity of an email, letter, or call from, for, or on behalf of The Valens Company, please send an email inquiry to careers@thevalenscompany.com.