Reservations Shift Supervisor

Banff, AB, Canada Req #631
Tuesday, May 9, 2023
Our Reservations Shift Supervisor will oversee the day-to-day workload of our Reservations Team. If you have a can-do attitude and believe in fostering a supportive and fun work environment then you are the right person for us!


This Position Offers:

  • Permanent / Full-time
  • Anniversary bonus up to $1000
  • Employee housing for just $15 a day
  • 40% off food & 27% off beverage at 6 restaurants in town
  • Fun staff events; staff parties, BBQs
  • Help with immigration applications
  • Excellent health & wellness programs; FREE yoga, FREE canoe and golf passes
  • Discounted Lux movie tickets
  • Discounted ski pass
  • 25% off spa services
  • Health & dental benefit eligibility after 6 months
  • Complimentary hotel stays
  • Free local bus pass
  • Eligibility to become an employee shareholder (that’s right, you can become an owner!)
  • These are just a few of our Benefit! Check out the rest of our benefits here:


The right candidate embodies the Caribou spirit including:

  • You are a fun, enthusiastic team leader
  • Enjoy talking on the phone
  • Excellent communication skills & attention to detail
  • You are professional, accountable and responsive
  • Can work weekends and evenings


What Will you Be Doing:

  • Respond to reservation inquiries
  • Ensure smooth daily running of the reservations department
  • Resolve guests’ problems and complaints
  • Assist in the recruitment, training & development and motivation of the reservations team
  • Administrative duties; creating and upkeeping training manuals and resources.

Please note that only applicants selected for further consideration will be contacted.

Banff Lodging Co. is committed to building a workplace where everyone can succeed and belong. As a Signatory to the Bow Valley Workplace Inclusion Charter we continue to work on our ongoing commitment to build an even more diverse, equitable, and inclusive team environment. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need an accommodation during the application or hiring process, please contact us at or 403-760-8521.

Other details

  • Job Family Sales and Marketing Hourly
  • Pay Type Hourly
Location on Google Maps
  • Banff, AB, Canada