Life & Disability Claims Administrator - Life and Disability Services

About Manitoba Blue Cross

We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.

Why work for us?

Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.

Culture of Caring

We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

·  Competitive starting salary.
·  A comprehensive health benefit package.
·  Hybrid work environment, flexible work schedules.
·   Fully equipped onsite fitness center.
·   Casual dress code to promote diversity and inclusivity.
·   Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment?  If so, we are looking for someone like you! The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

POSITION SUMMARY:

Responsible for the intake and set-up of life and disability claims on management systems, and follow-up contact with claimants, employers, health care providers, and other service providers. This position supports the Life and Disability Management team through day-to-day administrative functions and offers an excellent opportunity to take your career in an exciting and rewarding direction.

DUTIES AND RESPONSIBILITIES

• Manages benefit application requests for Short Term Disability, Long Term Disability, Early Intervention, Salary Continuance, Waiver of Premium, Critical Illness, and Life Claims
• Responds to claim inquiries, compose and send correspondence, request and collect information from stakeholders, and accurately update confidential claimant information
• Calculates and enters life and disability benefit payments and expense invoices
• Coordinates overpayment recovery plans and maintains repayment records
• Produces Excel based reports, performs data verification, and maintains databases, and completes any necessary data corrections
• Other administrative duties to support the department including triage and distribution of incoming faxes and emails, file prints, attachment audits, file documentation, and coordinating appeal panel meetings
• Manages ongoing total and permanent disability claims
• Performs other related duties as assigned

QUALIFICATIONS AND SKILLS

• Dedicated to the principles of exceptional service; committed to responding to, anticipating, and addressing internal and external customer needs

• Organizational and time management skills with the ability to manage and prioritize several activities on an ongoing basis, work in a fasted environment with changing priorities and capable of working under the pressure of deadlines
• Demonstrated proficiency in using Microsoft (Outlook, Word, Excel, Teams) and Adobe and aptitude for learning additional industry-related software and applications
• Above average mathematical and reporting skills and attention to detail
• Excellent interpersonal skills with excellent written and oral communication skills
• Ability to remain flexible, work as part of a team as well as independently
• Ability to follow documented procedures, and work efficiently and accurately within prescribed performance standards
• Preference will be given to applicants who have completed some post-secondary education, an equivalent combination of education and 1 - 2 years’ experience in an office environment may be considered
• Knowledge of medical terminology and/or a background in medical administration, group insurance benefits or case management is considered an asset
• Knowledge of applicable Privacy Legislation and related guidelines is considered an asset.

 Ready to Apply? We are excited to meet you!

If you would like to join our team, you are invited to apply by submitting your resume and cover letter by clicking the "Apply" button below by May 7, 2024.

To learn more visit: https://www2.mb.bluecross.ca/about-us/careers

We thank all applicants for their interest; however only those being considered will be contacted.

Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

Candidates invited to an interview can request an accommodation due to barriers to accessibility, such as visible or invisible, temporary, or permanent barriers. Please advise our Talent Acquisition Team. All requests made are confidential.