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  • Waterloo, ON, Canada ● Req #193
    Thursday, September 28, 2023
    What you will do... Network Configuration and Maintenance: Configure and maintain network devices, including routers, switches, firewalls, and access points. Ensure proper network segmentation and VLAN configurations. Monitor network performance, troubleshoot issues, and perform necessary updates and patches. Azure and Office 365 Administration: Manage Azure resources and services, including virtual machines, virtual networks, azure backups, and storage accounts. Administer Office 365 servic ... More
  • Waterloo, ON, Canada ● Req #190
    Wednesday, September 6, 2023
    We are looking for an applicant to cover a 12-month maternity leave. This role handles day-to-day operations of a human resources function and the administration of human resources policies, programs, protocols and procedures. This also includes recruitment and assisting with performance management and improvement systems where necessary. The position helps to ensure regulatory compliance and reporting remain up-to-date and is tasked with employee orientation, development, and implementing new ... More
  • Waterloo, ON, Canada ● Req #188
    Friday, August 25, 2023
    What you will do... Sets up new AB claims in the Conversense and IBS systems. Makes initial claimant contact for most new AB claims, following interview guidelines and provides application forms to potential claimants. Monitors HCAI system to match adjusters to submissions. Co-ordinates arrangements and medical records for independent medical assessments. Orders MVR and Autoplus reports. Assists with completion of Reporting Forms for FMRP for new claim notification. Screens open files weekly f ... More
  • Berwick, NS B0P 1E0, Canada ● Req #186
    Wednesday, August 23, 2023
    What you will do... Manage a caseload of claims for customers across Ontario and Nova Scotia from our office in Waterloo ON or New Minas NS. Co-ordinate the services of repair shops, rental vendors, and appraisers where necessary. Identify Claims where injuries to our client or Third Parties have occurred. Ensure that claims are adjusted to the service standards and protocols established by Heartland Insurance. Maintain fully documented claims files. Record and store documents to support file ... More
  • Waterloo, ON, Canada ● Req #185
    Wednesday, August 23, 2023
    What you will do... Manage a caseload of claims for customers across Ontario and Nova Scotia from our office in Waterloo ON or New Minas NS. Co-ordinate the services of repair shops, rental vendors, and appraisers where necessary. Identify Claims where injuries to our client or Third Parties have occurred. Ensure that claims are adjusted to the service standards and protocols established by Heartland Insurance. Maintain fully documented claims files. Record and store documents to support file ... More
  • Waterloo, ON, Canada ● Req #182
    Thursday, August 10, 2023
    What you will do... Manage a caseload of property claims for customers across Ontario and Nova Scotia from our office in Waterloo ON or New Minas NS. Co-ordinate the services of field adjusters, emergency services or contractors where necessary. Ensure that claims are adjusted to the service standards and protocols established by Heartland Insurance. Maintain fully documented claims files. Record and store documents to support file activity, and document action plans to support the file directi ... More
  • Waterloo, ON, Canada ● Req #181
    Thursday, August 10, 2023
    What you will do... Contributes to a culture of innovation, actively seeking ways to enhance the capability and performance efficiency, efficacy, and success of Heartland Mutual Insurance. Support for our business technology which includes our policy management system, our portal, and broker connectivity solutions. Work effectively and collaboratively with immediate colleagues, customers (internal and external) and vendor partners. Lead and facilitate cross-functional teams of any size for requ ... More
  • New Minas, NS, Canada ● Req #174
    Thursday, August 10, 2023
    What you will do...   Sales and Marketing: Handle inbound and initiate outbound calls regarding leads for home, auto, BizPak and BizFarm quotes and inquiries. Complete risk assessments over the phone and obtain the appropriate information to complete accurate insurance quotes. Manage renewal process by gathering required information, cross selling, account rounding and presenting renewals as required. Promote the company brand and services/products offered to customers. Request referrals from e ... More
  • Waterloo, ON, Canada ● Req #172
    Thursday, August 10, 2023
    What you will do... In this position you will underwrite auto and property new business, endorsements, renewals Apply your excellent customer service and communication skills Developing and maintaining broker relationships. What you will bring... As our ideal candidate, you have previous experience within the insurance industry as well as a solid understanding of Personal Lines contracts. You have proven decision-making and analytical skills, including the ability to determine how to grow bus ... More
  • Waterloo, ON, Canada ● Req #169
    Thursday, August 10, 2023
    What you will do... Underwrite and service IRCA and fleet rated commercial/farm auto accounts. Manage commercial/farm auto risk control procedures and objectives. Provide management with product and service initiatives being implemented by our competitors. Use front-line knowledge of the marketplace to assist management in the development of products, pricing and services that support our corporate market positioning strategies. Influence the implementation of commercial/farm auto, fleet and ga ... More
  • Waterloo, ON, Canada ● Req #165
    Thursday, August 10, 2023
    The Casualty Claims Representative II role will be responsible to manage a mixture of Bodily Injury and Casualty claims of increasing complexity in the jurisdictions that Heartland operates. What you will do...  Manages a caseload of minor to moderate complexity tort claims, including investigation of coverage, liability and quantum. Possesses thorough understanding of liability policy coverages and insurance legislation relative to the management of tort claims. Display sound economic judgemen ... More
  • Waterloo, ON, Canada ● Req #156
    Thursday, August 10, 2023
    What you will do... You will create new business opportunities using developed networks and build a sales pipeline to meet and exceed sales goals. You will service a portfolio of Auto, Home, Commercial and Farm insurance business requiring a proven underwriting ability and a dedication to customer service perfection. You will provide the best possible protection for policyholders by advising them to make informed choices and answering product questions. What you will bring... 5 years of prope ... More