Registered Practical Nurse, Social Worker, Social Service Worker, Recreation Therapist, Occupational Therapist

Hamilton, ON, Canada Req #310
Tuesday, September 5, 2023
Come Build Hope and Homes with Us!
Registered Practical Nurse, Social Worker, Social Service Worker, Recreation Therapist, Occupational Therapist 
Full-Time Permanent

(START) Hamilton Apartment Program – Hamilton,ON

Position Description: Working with the Short-Term Assistive Response Team (START) within Indwell’s Hamilton Apartments Program, as an Registered Practical Nurse, Social Worker, Recreation Therapist, Occupational Therapist or other registered health professional you will be responsible to provide tenants with supports that help them navigate community and social services, connect them to appropriate community referrals, and build capacity to self-manage physical and mental health needs. 

As a START team member, you will assist in assessing tenant need, compiling community and social service resources in the Greater Hamilton Area (GHA), coordinating, documenting, and completing a full referral process to a variety of mental health, addictions, physical health, physical therapy, recovery, vocational therapy, and psychosocial development needs.  

About Indwell:  We are a Christian not-for-profit charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging.  Founded in 1974, we continue to grow and thrive to build high quality energy efficient housing and inclusive living, uplifting our society.  Our belief is that every employee is a leader contributing to transform lives through HOPE and HOMES.  Being a part of our amazing team you will be fulfilled working together with others who are genuinely invested in Indwell's mission to serve people impacted by poverty and homelessness.  To learn more, go to:

Hours of Work: 40 hours per week, Monday-Friday. Flexibility is required to meet program needs.  Participation in the on-call schedule is required.   

Duties for this position include: 

  • Interdisciplinary Team Collaboration - Partner with other program staff from multiple disciplines in a participatory, collaborative, and coordinated approach to shared decision-making around case management and referrals
  • On-site Support - Work within a team in on-site, in-home assessments and interventions to support long-term stable housing through effective holistic supports
  • Short-term Intensive Case Management – Utilizing various asset-based and person-centered frameworks to create and manage care plans with tenants
  • Demonstrated ongoing learning and experience around supporting diverse individuals and communities (i.e., cultural safety, anti-racist and anti-oppressive practice, trauma-informed care, etc.)  
  • Health Promotion and Advocacy - Enabling tenants to build capacity to self-manage their health and related concerns, connect tenants to appropriate community and social service supports for health promotion and maintenance, and educate tenants on system navigation and self-advocacy skills and resources within healthcare and community and social services 
  • Education, Resource Development, and System Navigation – Compiling up-to-date resources on community and social services in the GHA and surrounding regions, facilitating information sessions and workshops for tenants on various public health and community and social service topics

Skills and Qualifications: Experience working with individuals who have serious mental illness, addictions, developmental services, or other specialized needs using a person-centered approach.  Knowledge of serious mental illness, addictions, concurrent disorders, dual diagnosis, mental health and legislation.  Familiar with the community and social services available in the Hamilton area is required. 

Must demonstrate a warm, sensitive, and caring approach in working with tenants while maintaining appropriate professional boundaries.  Having strong initiative, communication, and problem-solving skills with the ability to work independently, be flexible and responsible.

As Indwell works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities. We seek qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially emphasize applications from Black, Indigenous peoples, members of racialized communities and intersectionalities.

Education/Experience:  Diploma or degree in social work, social service worker, nursing (RPN), recreation therapy, occupational therapy or a related discipline with a focus on mental health, addictions, or disability.  Registered with a regulated college of professionals or willing to get registered for that discipline.   

Salary:  $50,200- $62,500 annually based on education and experience.  Indwell offers a competitive benefits package and RRSP contribution.  

To Apply:  Please apply online with resume and cover letter at  We thank all applicants; however, only applicants that are being considered will be contacted.   

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.  

Accommodation will be provided in all parts of the hiring process as required under Indwell’s Employment Accommodation policy. Applicants need to make their needs known in advance.  

Indwell exists to provide hope and homes for all. Our supports, services, and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith. Indwell engages with diverse communities; we actively identify and remove barriers that prevent people from accessing and participating in our services and organization.


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  • Pay Type Salary
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  • Hamilton, ON, Canada