ACT - Clinical Coordinator (Mon-Thurs Days)

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.
 
About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about. 

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits: 

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total 
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
  
• Employer-paid benefits for regular Part-time and Full-time employees:

• Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

POSITION SUMMARY
RainCity Housing and Support Society is looking for an experienced mental health professional to assume a leadership position within our Housing First Assertive Community Treatment (ACT) Team. The ideal candidate is experienced, thoughtful and passionate about recovery for people with serious mental illness; their creativity and flexibility exemplify the ‘can do’ attitude of ACT model; their leadership style is grounded in collaborative practices that promote curiosity, commitment, and the development of new ideas and skills.

Reporting to the ACT Team Leader, the Clinical Coordinator (CC) shares responsibility for the daily operation and clinical supervision of a trans-disciplinary Assertive Community Treatment (ACT) team whose purpose is to meet the housing, treatment and recovery needs of homeless people living with a serious mental illness and substance abuse issues. Along with the Team Leader, the CC is a lead clinician and builds the capacity of the team by coaching, teaching, and creating opportunities for in-services and cross-disciplinary learning. The CC supports the Team Leader and the Team’s Assistant Manager in ensuring that the team meets fidelity standards for the ACT model, and that RainCity Housing’s values and philosophy of self-determination/choice, harm reduction and recovery are expressed in all aspects of team practice. The CC demonstrates leadership by developing a collaborative trans-disciplinary practice that is flexible and dynamic to meet the needs of people who have not been well served by traditional mental health services. The CC is also responsible for coordinating care with inpatient treatment and community resources and provides direct services to clients.

In the capacity of Assistant Team Leader, the CC shares responsibility with the Team Leader for hiring, dismissal, discipline and performance evaluation of direct service staff, and acts for the Team Leader in their absence. The CC is part of the RainCity Housing management team.

COMPETITION #: Job2024.122
APPLY BY: Midnight May 3, 2024
POSITION TITLE: Clinical Coordinator
PROGRAM: Assertive Community Treatment (ACT) Team
POSITION TYPE: Permanent Full-time, 1.0 FTE
Hours: 40 Weekly
EMPLOYEE GROUP: Excluded
SALARY: $111,505.68 to $117,374.40 annually, depending on qualifications and experience
START DATE: As soon as possible
SCHEDULE: Monday-Thursday 7:30AM-6:00PM, with unpaid break. Weekend shifts may be required on occasion. Administrative/Clinical On-Call will be shared with the ACT Team Leader. Details to be determined.

Pursuant to the Provincial Health Officer's Order, the incumbent of this position is required to be vaccinated against COVID-19.

To apply please include your resume, with a cover letter describing your suitability for this position, in an email with the subject line of “job2024.122, to:
Chelsea Bromley, Team Lead, at cbromley@raincityhousing.org

PROGRAM SUMMARY
Housing First is a recovery-oriented supportive housing approach that operates on the principle that homeless people living with mental illness should be offered immediate access to rent supplements so they can live in the same kinds of permanent independent apartments that are typically available to people without mental illness, and that housing should be provided without requiring participation in psychiatric or substance use treatment. Self-determination, choice, and harm reduction are at the centre of all considerations with respect to the provision of housing and support services.

Clients are offered the supports and clinical services of a full-service ACT team including medical, counselling and community supports. ACT is a well-researched evidence-based trans-disciplinary model. Crisis support is available 7 days a week. Program staff are closely involved in hospital admissions and discharges.

POSITION QUALIFICATIONS
1.    RN or RPN designation, MSW, and/or OT designation.    
2.    Minimum of 5 years of experience with programs that deliver direct service to individuals living with mental illness, substance use and physical health issues. 
3.    Experience with supervising programs is preferred, including budgeting, program planning, policy development, and labour relations. 
4.    Active registration with a regulatory college under the Health Professions Act (HPA) 
5.    Current First Aid and CPR certification 
6.    A clear vulnerable sector criminal reference check 
7.    Class 5 driver’s license 
8.    Advanced knowledge in: 

• Practices for populations with complex needs related to mental health issues, substance abuse, and homelessness. 
• Mental health diagnoses, medications, treatments, support resources, and strengths-based recovery model 
• Related physical health issues (e.g. HIV and Hepatitis C), including diagnoses, treatment, and support resources. 
• Oppression and marginalization, specifically as related to Indigenous people, Black people and People of Colour and people living with mental health and/or substance abuse issues 
• B.C. health care and social services system

REQUIRED SKILLS, ABILITIES & KNOWLEDGE

• Education, Training and Experience
• Master’s degree in a clinical specialty from a recognized program; or Baccalaureate of Nursing, Psychiatric Nursing or Health Sciences (Psychiatric Nursing).
• Minimum five (5) years community mental health experience.
• Supervisory or management experience and training is preferred.

Skills and Abilities

• Knowledge of the BC Residential Tenancy Act
• Knowledge of the Ministry of Social Development and Social Innovation programs and benefits
• Advance computer skills including MS Office
• Ability to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software, and smartphone, and related equipment.
• Experience and knowledge of evidence-based practices and mental health recovery models, including strengths-based case management.
• Experience with assessment and treatment of urban homeless populations with serious mental illness, substance addiction and complex health conditions.
• Demonstrated knowledge of the Mental Health Act, ACT model, psychopharmacological interventions and psychiatric disorders, integrated concurrent disorders treatment, harm reduction, motivational interviewing, and anti-oppressive practice.
• Member in good standing of a professional association designated the B.C. Health Professions Act.
• Valid class 5 BC Drivers License and acceptable drivers abstract and full-time use of a reliable vehicle.
• A demonstrated ability to manage both operational and clinical crisis.
• An equivalent combination of education and experience may be considered.
• Physical ability to perform the duties of the position such as, but not limited to working in all-weather conditions, sitting/driving for long periods, assisting with packing and moving household items, lifting/carrying items up to 30lbs, climbing stairs.

Duties:

• Assisting with oversight of office operations
• Providing clinical services to ACT clients
• Planning & facilitating team/staff education.
• Assisting in budgeting and expenditure tracking
• Assisting in staff scheduling and appointment booking
• Fostering collaboration with internal and external stakeholders
• Enabling community development and integration
• Enabling and evaluating compliance with the Housing First and ACT Models
• Developing and evaluating program activities to improve outcomes.
• Providing Clinical Supervision of client care
• Facilitating Meetings
• Human Resources duties including recruitment, retention, performance management, and investigations.
• We encourage applications from members of a visible minority, aboriginal persons, or people with lived experience of mental illness or substance use

Resources:
Principals of Housing First: http://www.raincityhousing.org/hf-p-into-p/
Pathways to Housing NY: http://pathwaystohousing.org/our-model/
BC ACT Standards:
https://www.health.gov.bc.ca/library/publications/year/2008/BC_Standards_for_AC

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance:

• ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
• WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
• MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/

We are a Union

RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.