Jubilee - Facilities Operations Coordinator (Mon-Fri Days) 2023-10

RainCity Housing wishes to acknowledge that we operate programs on the stolen, unceded, ancestral, traditional homelands of the kʷikʷəƛ̓əm, q̓íc̓əy̓, qiqéyt, qʼʷa:n̓ƛʼən̓, sc̓əwaθən məsteyəxʷ, səl̓ílwətaʔɬ, SEMYOME, shíshálh, Sḵwx̱wú7mesh, ˈstɔːloʊ and Xʷməθkwəy̓əm Nations.

About Us – A home for every person 

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.
 

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page . You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about. 

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits: 

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total 
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/ 
  
• Employer-paid benefits for regular Part-time and Full-time employees:
• Unlimited Physiotherapy and $1,000/year coverage for Massage
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies

Position Summary
The Facility Operations Coordinator is a hands-on position with responsibility for coordinating the administrative, maintenance, materials management, and housekeeping facets in around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community. This position performs building maintenance functions and inventory control, rent collection and tenant intake/exit. The Facility Operations Co-ordinator supervises janitorial staff and liaises with the Program manager and support staff. The position may require some evening work. It requires understanding and supporting the mission and values of RainCity Housing and the models / methods of supporting the clients including Housing First and Harm Reduction. 

Job Competition # job2023.435    
Closing Date: Midnight, November 6, 2023
Job: Facilities Operations Coordinator, Jubilee Rooms, Permanent, Full-Time, 1.0 FTE
Salary Range: $31.54 –  $33.18 (BCGEU, Grid 35)    
Hours: 75 bi-weekly
Schedule: Monday – Friday 9:00am – 5:00pm. At present, includes a 30-minute unpaid meal break
Work Site: Jubilee Rooms    
Start Date: As soon as possible

Pursuant to the Provincial Health Officer's Order, the incumbent of this position is required to be vaccinated against COVID-19.

Program Summary
The Jubilee Rooms provides around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community. This is a supported housing program that is staffed by a combination of Tenant Support Workers, Indigenous Cultural Liaisons, and a Peer specialist – all staff will oversee the front desk assisting with managing guests as well as providing community supports. The building is a combination of two SRO’s – four stories each with no elevator, lots of stairs and shared bathrooms and showers on every floor. The program includes one meal a day and a light breakfast. The staff office is on the second floor with the safe use room right beside it. Over the next year the main floor commercial space will be transformed into a community space for the tenants and staff along with a community kitchen in the back. There is no elevator at the Jubilee Rooms, staff need to be able to manage lots of stairs.

QUALIFICATIONS
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

• Grade 12 and Building Manager (Residential) Certificate
• 2 years related experience
• Knowledge of WHMIS principles and safety protocols, WHMIS certification preferred
• Or an equivalent combination of education, training, and experience
• First Aid/CPR training and Valid BC Driver’s License

Key Skills and Abilities

• Ability to operate related equipment
• Strong interpersonal and communication skills; including sensitivity to diverse backgrounds. 
• Ability to work with a variety of tenants. Demonstrates understanding of oppression and marginalization as related to homeless individuals.
• Able to complete a variety of computer-based paperwork and administration duties. Computer literate in Windows, MS Word, Excel and Outlook.
• Able to enforce RainCity Housing and tenancy requirements in a sensitive manner, in consultation with Support Workers
• Physical ability to carry out the work including: perform heavy cleaning duties and able to use a dolly to move heavy items such as kitchen appliances
• Ability and experience doing small repairs such as repairing holes in drywall, installation of toilets and other plumbing fixtures
• Basic understanding of HVAC systems, wiring and electricity, conventional and electronic lock systems
• Ability to communicate effectively both verbally and in writing.
• Ability to plan, organize and manage their work day so that work is completed in a timely manner despite interruptions
• Ability to identify an emergency and respond appropriately
• Must wear steel toed footwear when appropriate, and other safety equipment when needed such as eye and head protection.