Head Lifeguard (Albion Hills)

Position Details:

Current Rate of Pay: Min = $22.24/hr, Max = $24.11/hr

Employment type: Seasonal

Duration of employment: 3 Months (May to August 2023)

Hours of work: 40 hrs/week

Work location: Albion Hills Conservation Park

Division: Conservation Parks and Lands

Business unit: Conversation Parks

Travel: None

Remote Work: None

Seasonal Hire TRCA – 2023

Seasonal job opportunities are plentiful at TRCA. If you are looking for seasonal job openings, we can provide great opportunities and seasonal perks. Apply now!

By working at TRCA you will:

• Work outdoors during the spring and summer in beautiful natural areas.
• Gain valuable experience working at a conservation authority.
• Get a free Conservation Ontario annual pass.
• Get access to TRCA’s Reciprocal Program (discounts across various Ontario attractions).

How you will contribute as part of the TRCA team:

The Head Lifeguard is responsible for supervising, providing site guidance and direction, as well as maintaining control of the activities within the aquatic facility and providing safe, clean, enjoyable experiences for all users.

The Head Lifeguard is responsible for providing leadership to the aquatic team, coordinating staff schedules and development and delivery of water safety procedures and related training.

Clear communication, leadership, injury prevention and risk mitigation are integral parts of the Head Lifeguard’s duty.  All Lifeguards are to maintain constant surveillance and ensure safe behaviour of individuals in pool area and respond immediately and appropriately in the event of an emergency. The Head Lifeguard ensures that all Lifeguards demonstrate safe behaviours, rescue skills, first aid capabilities and attend to all incidents and injuries.

The Head Lifeguard ensures that the Lifeguard team performs general maintenance duties as required such as cleaning of buildings, grounds and pool in order to support the health and safety of all staff and visitors and to ensure healthy aquatic environments. Occupational health and safety are a major responsibility of this position

The Head Lifeguard also performs customer service duties as may be required for the operation of the aquatic facility.  The Head Lifeguard will assist and intervene in escalated situations with members of the public.

Must be flexible to work all required shifts, including weekends and holidays.
 

Major Responsibilities:

Perform the following tasks under general supervision:

• Assists the Supervisor with development of procedures, Lifeguard schedules, guarding routines and placement of guard rotations.
• Responsible to ensure all staff members on the pool deck are appropriately certified and physically/mentally capable to perform the function(s) assigned on a daily basis.
• Provide ongoing staff development and performance feedback directly to Lifeguard team and to Supervisor, as well as an end of season performance management recommendations review to Supervisor for all Lifeguard staff.
• Assist with coordination and development of and participate in all ‘in-service’ training programs.
• Supports staff with the understand and enforces compliance of TRCA’s Lifeguard Manual.
• Participate in all lifeguarding routines, rescue procedures, administration of first aid, operation of public address system and other general lifeguarding duties.
• Create safe, supervised aquatic areas and maintain complete vigilance to minimize risks.
• Maintain constant surveillance of individuals in pool area and act immediately to incidents and emergencies appropriately to ensure the safety of all individuals.
• Perform preliminary screening of swimmers by executing a swim test to establish water skill level; Ensure visitors entering the pool meet the minimum requirements of the Aquatic Admission Standards during all swims.
• Provide care and treatment as required for all minor and major incidents until the arrival of emergency medical services (if required).
• Participate in developing and coordinating emergency response and first aid procedures with Assistant Head Lifeguard and Supervisor.
• Enforce park and swimming rules and regulations continually to patrons.
• Ensure appropriate adult to child ratios are met and that the aquatic facility is operating within capacity limits.
• Maintain complete and accurate records of incidents and accidents, swimming occurrences, missing persons, daily maintenance, shift time schedules, opening and closing procedures and any other forms and reports as required.
• Inspect/test pool chemistry and complete records. Contact appropriate staff to correct deficiencies immediately when required.
• Perform general maintenance and cleaning duties in areas such as pool, washrooms, changerooms, grounds and work areas.
• Provide exceptional customer service and engage with participants to provide education about potential hazards and safe practices when participating in activities in and around water.
• Maintain an understanding of TRCA facilities, policies, programs and services and be able to convey them clearer to Lifeguards.
• Understand and adhere to all legislated requirements, Corporate Policies & Procedures, emergency procedures and Health and Safety Standards.
• Understand and follow responsible cash handling procedures.
• Support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.
• May require physical activity for extended periods of time in all weather conditions.

What will you need to succeed:

Education (degree/diploma/certifications)           

• Must hold a current NLS (National Lifeguard Service) lifeguard certification; certification must always be kept valid throughout employment.
• Must maintain and demonstrate NLS performance standards throughout the course of employment.
• Current and active Standard First Aid with CPR-C Certification dated no more than 2 years from the certification date acquired by a credentialed organization.
• Airway management certificate an asset.
• Aquatic Supervisor Training an asset.

Experience

• Must be 18 years of age or older, with current NLS (National Lifeguard Service) pool certification which must remain valid throughout employment.
• Two (2) years’ lifeguarding experience is considered an asset.
• Previous experience in a supervisory capacity is considered an asset.

Knowledge/Skill/Ability

• All lifeguards must maintain certification and fitness levels in accordance with the National Lifeguard Standard. 
• Excellent verbal and written communication skills; must exhibit clear and concise communication in both non-emergency and emergency situations.
• Proven leadership and problem-solving skills.
• Ability to work well independently and as part of a team.
• Conflict resolution and de-escalation skills.
• Superior customer service skills.
• Successful clearance of the Vulnerable Sector Screening is required.
• May be required to lift or carry objects that could weigh up to 50 pounds.
• Must be flexible to work all required shifts, including weekends and holidays.

To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter prior to midnight on March 31, 2023.

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Supervisor of Records, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (416) 661-6600 extension 5216.