Park Attendant

How you will contribute as part of the TRCA team:

As part of the annual Sugarbush Maple Syrup Festival the Grounds and Facility Support Representative is responsible for maintaining grounds, buildings, facilities and gate operations. The Grounds and Facility Support Representative will carry out various basic facility maintenance tasks such as daily event set up and tear down, cleaning of TRCA grounds and public buildings and facilities.

This position performs general customer service duties in support of providing an excellent customer service experience for all TRCA patrons.

Must be flexible to work all required shifts, including weekends, holidays and for the Maple Syrup Festival in March 2023.

Major Responsibilities:

Perform the following tasks under general supervision:

• Carry out various facility maintenance tasks including but not limited to:
• Cleaning of buildings, washrooms, work areas and other facility amenities.
• Garbage collection and disposal.
• Assembly and/or repair of benches, fencing, signs and other facility and ground assets.
• Basic trail, roadway and walkway inspection and maintenance.
• Perform the safe operation of hand tools and power tools.
• Greet and engage with all visitors in a pleasant and helpful manner to provide exceptional visitor experiences; provide general guidance and resolve conflict as required/where possible.
• Identify, manage, and report hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials, or equipment.
• Assist with the parking control duties as required, adhering to all required safety protocols.
• Understand and adhere to all legislated requirements, TRCA policies and procedures, emergency procedures and Health and Safety legislation and standards.
• Understand and follow responsible cash handling procedures as required.

What will you need to succeed:

Education (degree/diploma/certifications)           

• High school diploma an asset.
• Active and current Standard First Aid and CPR certificate is considered an asset.
• Previous training on maintenance and grounds equipment/tools is considered an asset.

Experience

• Previous experience working in a general maintenance position an asset.

Knowledge/Skill/Ability

• Strong health and safety aptitude.
• Good customer service skills coupled with effective communication skills.
• Experience handling and operation of small equipment is an asset.
• Ability to multi-task and perform duties in a fast-paced environment.
• Ability to work well independently and as part of a team.
• Conflict resolution and de-escalation skills.
• General computer skills.
• Valid Ontario Class G2 driver’s licence in good standing.
• Required to lift or carry objects that could weigh up to 50 pounds.