Used Vehicle Manager

SCOPE OF THE JOB

The Used Vehicle Manager is entrusted with supporting the remarketing strategy for both Certified Pre-Owned (CPO) vehicles and trade-ins, ensuring meticulous labeling and streamlined processes for pre-owned vehicles. Operating across departments and dealers, this role facilitates clear communication and efficient processes among facets involved in the sales process. Remarketing activities serve as a vital conduit for upholding VinFast's commitment to sustainability. 

RESPONSIBILITIES AND TASKS

• Coordinate and collaborate with external market partners (OpenLane/TradeRev, CBB, etc.) 
• Support Remarketing initiatives, identifying opportunities to enhance efficiency and streamline processes. 
• Assist in nationwide sales processes by providing coaching and training support to key sales staff across multiple markets.
• Provide direct support for the Trade-in process, aiding in trade-in evaluations and internal presentations. 
• Facilitate the release of liens and procure relevant documentation for each unit. 
• Support future pre-owned product/CPO functions and campaigns. 
• Offer CPO support for franchised dealers. 
• Support North American financial services / remarketing needs as required

WHAT ARE WE LOOKING FOR

• 2-5 years of progressive experience in vehicle renting, leasing, and CPO/Remarketing programs. 
• Understanding of Residual Values calculation, measurement, impacts, and effects in both financing and OEM environments. 
• Knowledge and comprehension of automotive EV products, marketing, and remarketing/wholesale activities. 
• Proficiency in data analysis and reporting. 
• Demonstrated ability to foster strong relationships within leadership, diverse teams, internal stakeholders, peers, and external partners. 
• Insight into the used car retail customer buying experience and technology facilitating the purchasing process. 
• Customer-focused with exceptional collaboration skills. 
• Excellent written and verbal communication, and presentation skills.